Looking for a career with professional growth in a close-knit, fun atmosphere? Alvine offers the perfect balance of technical and professional growth. We’re big enough to deliver cutting-edge experience; small enough to know your name. We think you are going to like Alvine.

Job Responsibilities:

• Provide end-user support, set up user accounts, and troubleshoot connectivity issues
• Support the Help Desk function, including responding to service requests as needed
• Assist in developing standards for systems installation and configuration for end-user devices
• Develop automations and deployments with the remote management and monitoring tools
• Build and maintain virtualization server templates in various operating systems
• Spec and deploy new servers to ensure end-of-life software and operating systems compliance
• Proactively upgrade system software and operating systems to current versions
• Create, update, and manage end-user accounts, groups, and their permissions to systems via Active Directory, Microsoft Entra, and other systems and applications
• Maintain Group Policy and Intune Policy to meet compliance standards
• Assist in onboarding and offboarding new employees
• Ensure switching equipment, physical servers, virtual servers, and IoT devices are kept up to date with patches, including creating patching policies, configuration backup policies, and proper documentation
• Maintain and configure security protocols for end-user devices, servers, and storage infrastructure
• Perform delegated firewall duties to maintain compliance and security
• Drive the evaluation and adoption of security policies to protect the company and its assets
• Build and maintain information security awareness training modules and track completion by end users

Qualifications:    

• Bachelor’s degree in Information Technology/Computer Science, or related field preferred
• At least 2 years of verifiable experience working as a systems/network administrator, or relevant IT experience with equivalent responsibilities
• Must have basic proficiency with networking, and understand concepts such as: VPN, DHCP, DNS, IP Subnets, along with routing, switching, and firewalls
• Proficiency with Windows operating systems, experience with Active Directory, familiarity with ticketing systems
• Define problems, collect data, establish facts, and draw valid and concise conclusions
• Flexible and able to adapt to a rapidly changing environment
• Must be organized and be able to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently on a priority basis
• Strong communication skills, including writing, speaking, and active listening
• Excellent customer service skills, including interpersonal conversation, patience, and empathy
• Organization, time management, and prioritization abilities
• Commitment to a high level of accuracy and ability to problem solve and think critically

We Offer:

• Professional development opportunities, including training and mentoring programs; organization and professional registration; and tuition and technology reimbursement programs
• Medical, dental, vision, and life insurance benefits, as well as supplemental insurance through AFLAC
• Generous 401(k), profit sharing, and discretionary bonuses
• Progressive wellness benefits, including fitness reimbursement and volunteer time off

With five locations across the Midwest, Alvine offers both a solid foundation and room for you to advance your career. Join a team where you can make a difference and strengthen our foundation of excellent engineering, client satisfaction, and leadership.